Replace Serial Key
If you purchased HDR Express bundled with the Roxio Creator 2012 PRO suite, and are not able to activate it with the serial key provided, this web page will allow you to exchange your original serial key for a new valid key. We sincerely apologize for the inconvenience. If you are not able to resolve the issue using the tool provided below, please contact Unified Color customer support.
Getting Support via Email
If you are still have questions or need help exchanging your serial key code contact us with support requests: support@unifiedcolor.com
Make sure you write from the email that is registered with your account. The email address is the primary identifier of a customer in our system.
Our typical response time to incoming requests is one business day. Support requests are served on the "first come — first served" basis.
Getting Support by Phone
Call our support line: (855) 63-COLOR (855-632-6567) during business hours (9am - 5pm, Pacific Time). Feel free to leave a message if you called after hours. We will get back to you on the same or following business day.
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